Common Questions

Need immediate assistance? Call 307-525-6604.

Can I get better rates than you offer online?
Absolutely. Please call us direct to get the best rates. We will offer 10% off of any public page rate over the phone.
What is your cancellation policy?
48 Hours before check in on the day of your scheduled arrival. (4pm) If the reservation is cancelled within the 48 hour period, the credit card will be charged for 1 night's stay. If the reservation is for multiple nights, the reservation is charged 1 night's stay and the remaining reservation is cancelled.
Do I have to have a valid credit card for my reservation?
Yes. Please be aware that the credit card you use to hold your reservation must be valid at the time the reservation is created and the time of check in, as well. If the credit card has expired or is not valid for any other reason, the reservation may be cancelled at management's discretion.
What are your check-in and check-out times?
Check in is 3:00pm Check out is 11:00am
Can I use another party's authorized credit card to pay for my room?
Yes. However, you will need to contact us previous to your arrival to complete a credit card authorization form which allows the use of a credit in this manner.
How many people can stay per room maximum?
Single Queen= 2 Single King= 3 Double Queen= 5 Triple Queen= 7 Apartment= 6
Do your hotels have Wi-Fi?
Yes. WIFI is no charge with a night's stay.
Is there parking at the hotel?
Yes. Parking is included with your stay.
Can I make a group reservation?
Yes. Please call us direct at 307-527-6604 to discuss pricing for tours, weddings or other group events.
Is breakfast included in the rate?
Are your rooms non-smoking?
The entire hotel is non-smoking.
What amenities do you offer?
-Free Continental Breakfast -In-room Refrigerators -32" Flat Screen TV with cable & HBO -Free Wireless Internet with Lodging -Large Vehicle Parking (Buses, Trailers, etc.) -Pets Prohibited -Indoor Swimming Pool -A/C In Room -Free Local Phone Calls -Entirely Non Smoking -Guest Laundry -Suites with 2 Beds
What time of year is best to visit Yellowstone?
Whenever Yellowstone is open.
What is there to do near the hotel?
Please vist Cody's Chamber of Commerce Page:

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